Help centre

How can we help?

Getting started

Order your first server Pick a game and plan, pay in the client area, and find your server in the game panel.
Log in to the game panel Open panel.gghost.cloud from the client area, or sign in to it directly.
Connect to your server Find your server's address and port and share it with your players.

Game panel

Console, start, stop and restart Control your server and run commands from the panel's console.
Upload files with the file manager or SFTP Edit configs in the browser, or move large files with an SFTP client.
Change game version or server build Switch versions from the Startup page and restart, with no reinstall.
Install a Forge modpack Run a CurseForge or similar Forge pack by uploading its server files.
Scheduled tasks and sub-users Automate restarts and backups, and give friends access to your server.

Backups

Billing

Account & security

Support

Still stuck?

Talk to a person.

Open a ticket

For anything about your server or bill. You get an email when we reply.

Ask on Discord

Quick questions, and other server owners who have hit the same thing.

Email us

If you can't sign in to the client area to open a ticket.